ServiceNow Expert

Job Title: ServiceNow Technician with Expertise

Description: The position of ServiceNow Technician is crucial for the development, maintenance, and optimization of the customer's ServiceNow platform. The ideal candidate will possess hands-on experience with ServiceNow administration, configuration, and scripting to ensure the platform aligns with business needs and IT Service Management best practices.

Key Responsibilities:

• Configure, customize, and maintain ServiceNow modules (ITSM, ITOM, ITBM, HRSD, etc.)
• Manage user roles, groups, permissions, and workflows
• Develop and maintain business rules, UI policies, client scripts, and scheduled jobs

Requirements:

• Currently possess an active Top Secret security clearance
• Years of experience with degree: BS 5-7 Years, MS 3-5, PhD 0-2

Benefits: We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Work Environment and Physical Demands:

• Location: Chantilly, Virginia primarily with occasional travel within the National Capital Region (NCR)
• Type of environment: Varies
• Noise level: Low
• Work schedule: Normal work hours constitute on average 8 hours a day, 40 hours per week (excluding breaks and meal periods) within standard operational hours occurring 0600-1800, Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: 20%

Security Clearance: Citizenship : U.S. Citizenship Clearance requirement : TS/SCI with Polygraph