ServiceNow GRC/IRM Administrator

Job Type: Contract / Remote UK / 3 months / Inside IR35

About the Role: We are seeking a skilled and proactive ServiceNow GRC/IRM Administrator to join a client of ours in financial services and take ownership of the configuration, implementation, and ongoing maintenance of ServiceNow’s Integrated Risk Management (IRM) applications. This is a key role in ensuring our organization effectively manages risk, maintains compliance, and drives continuous improvement across GRC processes.

Key Responsibilities:

• Configuration & Implementation: Set up and configure GRC applications including Risk Management, Policy and Compliance Management, Audit Management, and Regulatory Change Management.
• User Management: Manage user roles, permissions, and access controls to ensure proper segregation of duties.
• Workflow Management: Design, configure, and maintain workflows for risk assessments, policy updates, audits, and other GRC processes.
• Integration: Facilitate integration of GRC applications with other ServiceNow modules and external systems.
• Training & Support: Provide training and ongoing support to users, enabling effective use of GRC tools.
• Monitoring & Maintenance: Monitor application performance, resolve issues, and ensure data accuracy and integrity.
• ServiceNow Upgrades: Coordinate with the ServiceNow Platform team to implement and test platform upgrades.
• Reporting & Analytics: Develop and manage dashboards and reports to deliver insights into risk posture, compliance status, and audit findings.
• Continuous Improvement: Identify opportunities for process optimization through automation and workflow enhancements.
• Stay Updated: Keep abreast of the latest ServiceNow GRC/IRM features and best practices.

Qualifications:

• Proven experience administering ServiceNow GRC/IRM applications.
• Strong understanding of risk, compliance, and audit processes.
• Experience with workflow configuration and system integration.
• Excellent communication and training skills.
• Ability to work collaboratively across teams and manage multiple priorities.

Please note this requirement does not support overseas working and will be Inside IR35.

LI-DNI