ServiceNow Implementation Specialist

ServiceNow Implementation Specialist

The role requires a skilled professional to join our team as a ServiceNow Implementation Specialist. We are looking for someone with expertise in ServiceNow platform, focusing on Customer Experience, Technology Experience, and Employee Experience workflows.

The ideal candidate will have:

• Proven experience with the ServiceNow platform, focusing on Customer Experience, Technology Experience, and Employee Experience workflows.
• Deep understanding of customer journey optimization, including touchpoints in marketing, sales, and commerce.
• Strong knowledge of employee lifecycle touch points, such as onboarding, daily productivity, and career development.
• Expertise in integrating ServiceNow with external systems to create end-to-end workflows.
• Ability to translate technical concepts into business outcomes and work effectively with diverse teams.
• Analytical mindset with the ability to troubleshoot complex issues and deliver innovative solutions.

We require applicants to obtain Security Check (SC) clearance and have resided continuously within the United Kingdom for the last 5 years.

This is a direct hire full-time employee opportunity with up to £75,000 annually DOE. The role involves flexible UK-wide working with occasional travel to nearby offices.

Hiring process consists of two steps: application review and interview.