Servicenow IT Specialist

Job Title: Servicenow It Specialist

We are looking for a skilled professional to take on the role of Servicenow It Specialist. As a key member of our team, you will be responsible for improving visibility into our IT infrastructure by implementing and optimizing Itom features.

Main Responsibilities:

• Configure and manage Servicenow discovery and service mapping.
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• Troubleshoot MID server, probes, and discovery issues.
• Ensure CMDB health, data integrity, and compliance with governance policies.
• Collaborate with infrastructure, network, and app teams to support service visibility.

Requirements:

• 5+ years working with Servicenow Itom, especially Discovery and Service Mapping.
• Strong knowledge of infrastructure, networking, and cloud platforms (Aws, Azure, etc.).
• Experience with CMDB, MID servers, and integration of monitoring tools.
• Servicenow certification in Discovery or Service Mapping is a plus.
• Itil knowledge and scripting experience (JavaScript) are desirable.