Mgr, Solution Consulting

Company Description Tout a commencé sous le soleil de San Diego, en Californie, en 2004, lorsqu’un ingénieur visionnaire, Fred Luddy, a vu le potentiel de transformer notre façon de travailler. Aujourd’hui, ServiceNow se présente comme un leader mondial du marché, apportant une technologie innovante améliorée par l’IA à plus de 8 100 clients, dont 85% des entreprises du Fortune 500®. Notre plateforme intelligente basée sur le nuage connecte de manière transparente les personnes, les systèmes et les processus pour permettre aux organisations de trouver des méthodes de travail plus intelligentes, plus rapides et meilleures. Mais ce n’est que le début de notre voyage. Joignez-vous à nous dans la poursuite de notre objectif de rendre le monde meilleur pour tous.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

• *Job Description What you get to do in this role: The Solution Consulting (pre-sales) organization is a vital and well-respected part of the sales eco-system at ServiceNow who are expected to deliver spectacular interactions and experiences with customers and also internally, with a focus on performance and continual improvement.

We are seeking a Solution Consulting leader to lead Demonstration capability and strategy. This strategic leadership role will set the agenda for demonstration capability as well as execution by inspiring and managing a team of early in career Presales Solution Consultants. The ideal manager will create a repeatable process, driving results and outcomes in a multi-fold agenda including:

• Bring early in career SCs providing an environment where they hone demonstration proficiency and knowledge across ServiceNow’s products groups.

• Define and refine future Demo Hub program capability. Determine and sponsor Demonstration Creation, Use and future capability and development. Extend DemoCenter concept to have inclusive value to field including DemoHub capability

• Partner with Marketing, SC Field and the Workflow SC leadership to create pipeline generation capability

• Create and manage a video asset library of functional demonstrations to be used to enhance efficiency and effectiveness for pipeline generation and renewal enhancement

• Capable of developing Americas functionality, prove success

• *Qualifications To be successful in this role you have:

• Strong pre-sales experience as an individual contributor and leader, preferably at ServiceNow

• Thought leadership in methods and techniques for story telling with software

• Ability to coach and develop early-in-career as well as senior individual contributors

• Able to lead people, process and systems development

• Gain and build relationship and trust quickly inside and outside of the SC organization

• Leader who is tactically oriented with long term alignment and understanding of outcomes, ability to flex and shift as needed.

• Strong understanding of ServiceNow sales and engagement process and business value

• Ability to clearly articulate the power and value of the ServiceNow platform

• *Additional Information Work Personas

Nous adoptons une approche basée sur la flexibilité et la confiance vis-à-vis de notre monde du travail distribué. Les personas de travail (flexibles, à distance ou requis au bureau) sont des catégories qui sont attribuées aux employés de ServiceNow en fonction de la nature de leur travail. Cliquez ici pour en savoir plus.

• *Equal Opportunity Employer**
• *Accommodations**
• *Export Control Regulations**

Pour les postes nécessitant l’accès à une technologie contrôlée assujettie aux règlements sur les contrôles à l’exportation, y compris les U.S. Export Administration Regulations (EAR), ServiceNow peut être tenu d’obtenir l’approbation des autorités gouvernementales en matière de contrôle des exportations pour certaines personnes. Tout emploi est subordonné à l’obtention par ServiceNow d’une licence d’exportation ou d’une autre approbation qui pourrait être requise par les autorités de contrôle des exportations compétentes.

Extrait de Fortune. ©2024 Fortune Media IP Limited. Tous droits réservés. Utilisé sous licence.

• *Work Personas**

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

• *Equal Opportunity Employer**

ServiceNow is an equal opportun