Senior Inbound Product Manager

About Us

At ServiceNow, we're transforming how work gets done. Our journey began in 2004 when Fred Luddy envisioned a world where technology empowers organizations to find smarter, faster, and better ways to work.

We've come a long way since then, growing into a global market leader with over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to drive digital transformation. Our Purpose

Our purpose is to make the world work better for everyone. We're committed to delivering innovative AI-enhanced technology that enables our customers to achieve their goals and improve lives. Job Description

We're seeking an experienced product strategist to lead our growth initiatives as we aim to reach $10B+ in revenue. In this role, you'll be responsible for developing and executing product strategies that drive business outcomes.

• Communicate product priorities and build consensus across teams
• Assume leadership responsibilities as an accountable owner who drives results
• Work closely with multiple teams to guide projects through development and delivery
• Integrate usability studies, research, and market analysis into product requirements
• Develop and deliver clear, concise communications that meet the needs of different audiences Requirements

To succeed in this role, you'll need:

• Experience integrating AI into work processes, decision-making, or problem-solving
• 5+ years of software product management experience
• Strong prioritization skills and discipline to focus on high-impact activities
• Proven ability to gather and capture product requirements and transform them into a product roadmap
• Deep curiosity about customer needs and a track record of building customer relationships and delivering customer-centric solutions Benefits

We offer a competitive compensation package, including:

• Base pay range: $140,700 - $239,200
• Equity (when applicable), variable/incentive compensation, and benefits
• Flexible work arrangements, including remote and flexible work options
• A comprehensive health plan, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP, matching donations, and family leave programs Diversity and Inclusion

We're committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation to complete the application process, please contact us for assistance.