Senior Manager, Sales Finance

Transforming How We Work

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.

We empower organizations to find smarter, faster, and better ways to work through our intelligent cloud-based platform that seamlessly connects people, systems, and processes. Sales Finance Leader Role

This highly visible role leads Sales Finance for Commissions with senior stakeholders across Sales, HR, Sales Compensation, Legal, Operations, and Finance.

• Develop and manage the annual commission budget by partnering with accounting to track actuals throughout the year, providing regular updates and proposing adjustments if necessary.
• Manage and lead a team of 1-2 experienced analysts.
• Analyze sales performance and special incentive ROI, ensuring they are in line with expectations. Provide insights into performance trends and opportunities for improvement.
• Own the content for the quarterly CFO compensation review by sharing important insights to drive decision making.
• Work closely with Sales Operations and HR to develop and model Sales Compensation plans that align with company goals, sales targets, and performance metrics.
• Work with sales, operations, and accounting teams to maintain accurate data related to commissions, ensuring the integration of multiple systems (e.g., CRM, compensation management platforms) and data sources.
• Identify opportunities for process improvements and automation in commission reporting, calculation, and reporting.
• Provide ad-hoc financial analysis and reporting on sales compensation, including the impact of changes in compensation structures, special incentives, and sales performance. Requirements

To be successful in this role, you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Bachelor's degree in accounting, finance, economics, or related field (MBA and/or CPA is a plus).
• 10+ years of experience in financial planning & analysis (FP&A), consulting, investment banking, or related finance roles.
• 2+ years of people management and/or team mentorship experience.
• Advanced proficiency in Excel, with the ability to manage large datasets, create complex formulas, and automate processes.
• Experience with financial systems (e.g., SAP, Anaplan, Varicent) and BI tools (e.g., Tableau, Power BI).
• Strong analytical and problem-solving skills with attention to detail and accuracy.
• Excellent communication and interpersonal skills with the ability to work effectively across teams.
• Demonstrated ability to manage multiple priorities, especially during busy periods like period-end, annual planning, and long-range planning processes.
• A developed sense of ownership with pride in work integrity, quality, timeliness, and accuracy. About Us

We approach our distributed world of work with flexibility and trust. We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, please contact us.