ServiceNow Business Systems Analyst

ServiceNow Business Systems Analyst

My name is Bill Stevens, and I have a new full time ServiceNow Business Systems Analyst opportunity available for a major firm located in Hoboken, New Jersey that could be of interest to you, please review my specification below and I am available at any time to speak with you so please feel free to call me. The work schedule will be hybrid, three days a week in the office and two days remote.

The ideal candidate should also possess a green card or be of citizenship.

This position will be paying a competitive fulltime salary in the range of $125,000 - $165,000 plus an outstanding benefits package.

The ideal ServiceNow Business Systems Analyst will be responsible for leading, analyzing and testing activities on medium to large size priority initiatives. The role demonstrates advanced knowledge and expertise in the Integrated Risk Management (IRM), and Business Continuity Management (BCM) modules of ServiceNow. The BSA will act as a lead liaison between technical, project and governance teams to close gaps, enhance and maintain the BCM and IRM modules along with others as needed.

Responsibilities:

Partner with senior leadership from various teams on the vision, strategy and roadmap for medium to large complex initiatives and how they should be delivered Use past expertise and current best industry practices tied to BCM and IRM modules in ServiceNow to ace as an SME and propose solutions that meet stakeholder needs Develop detailed requirement plans for the design, build, implementation and stabilization phases of work tied to BCM and IRM modules with SNow Be able to clearly articulate and document BCM and IRM related processes built within the SNow Platform that can be used for compliance tracking and evidence, and by the production support team when triaging issues in these modules Understand integration and automation impacts and benefits within the BCM and IRM SNow modules and provide guidance and oversight on how to use integrations to improve processes Be able to complete full end-to-end detailed QA testing of complex solutions tied to the BCM and IRM modules using manual and automated tools Understand dependencies between the 3 modules and complete detailed regression testing to ensure no conflicts or defects are promoted Create clear and detailed test plans that can be re-purposed and used Be able to effectively forecast and plan against medium to large size project deliverables and create project plans with milestones and deliverables for stakeholders and technical teams that can be used on projects Be able to proactively identify requirement or technical issues that may arise during a project and provide various solutions to address them Able to craft detailed project plans with milestones, deliverables for stakeholders and technical teams that can be used on projects Ability to provide cross-training and share knowledge to other team members in the BCM and IRM SNow modules

Qualifications:

Undergraduate degree/diploma in a technical field or equivalent

Extensive experience as a BSA or relevant role in the implementation and/or enhancement of the BCM and IRM modules of SNow Solid understanding of ITIL best practices and processes Advanced knowledge and understanding of APIs and Integrations and how they impact BCM and IRM modules in SNow Excellent written and verbal communication skills Proven track record delivering against medium to large complex projects

Pluses only and are NOT required:

ServiceNow related certifications tied to the BCM and IRM modules of SNow Understanding of Software Asset Management and Hardware Asset Management processes and modules within SNow Thorough experience using SNow for automated testing (ATFs)

The process will include an initial phone or virtual interview screening.

Please let me know your interest in this position, availability to interview and start for this position along with a copy of your recent resume or please feel free to call me at any time with any questions.

Regards

Bill Stevens

Senior Technical Recruiter

PRI Technology

Denville, New Jersey 07834

973-354-2799

Bill.Stevens@PRITechnology.com

www.PriTechnology.com