ServiceNow Service Portal Developer

Job Title : ServiceNow Service Portal Developer

Job Location Options : Coimbatore/Hyderabad/Remote

Experience Required : 5+ years

Job Type : Full-Time

Availability : Immediate Joiner/someone who can join us within 15 to 30 days is preferred.

Job Description

Responsibilities :

• Design, develop, and implement ServiceNow Service Portal solutions tailored to meet business requirements and enhance user experience.
• Customize and configure ServiceNow Service Portal widgets, pages, and themes to align with organizational standards and user needs.
• Work closely with stakeholders to gather and analyze requirements, providing expert guidance on ServiceNow capabilities and best practices.
• Collaborate with cross-functional teams, including IT, business analysts, and end-users, to ensure seamless integration and functionality of Service Portal components.
• Troubleshoot and resolve issues related to Service Portal functionality, performance, and user experience.
• Develop and maintain documentation for Service Portal design, configuration, and customization processes.
• Stay up-to-date with the latest ServiceNow features, trends, and best practices to ensure the delivery of cutting-edge solutions.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of hands-on experience in ServiceNow Service Portal development, including custom widget development and UI/UX design.
• Strong proficiency in JavaScript, HTML, CSS, and AngularJS.
• Experience with ServiceNow's Service Portal framework, including the creation and customization of widgets, pages, and themes.
• Solid understanding of ServiceNow's overall architecture and integration capabilities.
• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
• Excellent problem-solving skills and a proactive approach to identifying and addressing issues.
• Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.

Preferred Skills

• ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist (CIS) certifications.
• Experience with REST/SOAP APIs and integrations with external systems.
• Knowledge of Agile methodologies and project management practices.