Enterprise Architect - Pre-Sales Solutions

Description

At ServiceNow, we aim to transform how organizations work through innovative AI-enhanced technology. As a global market leader with a diverse customer base, including 85% of the Fortune 500®, we focus on making the world work better for everyone. Join our Enterprise Architecture Team, part of our pre-sales organization, to build trust and credibility among technical leaders at our largest customers by developing cross-functional strategies and solutions. This role requires expertise in creating and communicating high-level architectures and strategies while collaborating with a variety of stakeholders.

Company Culture and Environment

ServiceNow fosters a culture of collaboration, innovation, and inclusivity. Our team works closely together, valuing diverse backgrounds and experiences. We encourage open communication and a shared vision to create impactful solutions for our clients.

Career Growth and Development Opportunities

We provide ample opportunities for professional development and encourage employees to explore new avenues for growth within the company. Engaging in best practices, workshops, and educational sessions allows for continuous learning and advancement in one’s career.

Detailed Benefits and Perks

• Flexible work personas based on the nature of the job
• Opportunities for participation in workshops, white papers, and thought leadership
• Inclusive work environment that welcomes diverse backgrounds

Compensation and Benefits

• Competitive salary commensurate with experience
• Comprehensive health, dental, and vision insurance
• Retirement savings plan with company matching
• Generous paid time off and flexible working hours
• Opportunities for professional development and continuous learning

Why you should apply for this position today

This role presents an exciting opportunity to work at the forefront of technology solutions that drive meaningful change. By joining ServiceNow, you will be part of a dedicated team striving to empower organizations to work smarter and more efficiently.

Skills

• Strong business relationship-building capabilities
• Excellent problem-solving and innovative thinking skills
• Understanding of the customer’s business strategy
• Proficiency in architecture development methods and integration patterns
• Ability to articulate complex concepts clearly to diverse audiences

Responsibilities

• Engage with customer executives to identify their pain points and opportunities
• Lead architecture and design engagements for strategic customers
• Understand and convey the advantages of the ServiceNow platform
• Maintain relationships with customer stakeholders throughout their journey
• Provide thought leadership and collaborate with internal teams

Qualifications

• 10+ years of proven success in influencing senior technology leaders
• Experience with Human Centered Design techniques
• Expertise in managing advanced architectures and integrating platforms
• Familiarity with common Enterprise and Industry Architecture frameworks
• Excellent understanding of architectural principles for cloud-based platforms

Education Requirements

• Bachelor’s degree in a related field; advanced degree preferred

Education Requirements Credential Category

• Technology, Computer Science, or a related discipline

Experience Requirements

• 10+ years in a pre-sales, customer, or delivery-focused role
• Proven record of success in Enterprise Architecture or Application Architecture
• Experience in software vendor or professional services environments

Why work in Staines, GBR

Staines offers a unique blend of natural beauty and proximity to London, making it an attractive place to live and work. With access to parks, riverside walks, and a vibrant community, Staines provides a balanced lifestyle that supports both personal and professional growth.